Interested in this position? Please read every word below, and if you think we’re a match made in heaven, please apply with the form on this page.

Responsibilities

• Be the primary point of contact for our clients. Own the relationship.
  
• Assist in creating the digital strategy for our clients.
  
• Manage projects internally for clients, getting things done yourself and most importantly working with others on the team to get the right things done (on time and on budget).
  
• Advocate for the client to ensure that we’re not just checking off boxes in a task manager, but instead moving them forward and reaching their objectives (we call this Remarkable ROI).
  
• Note: You’re not responsible to bring in new clients (this is not a sales position). You are responsible to keep and grow your clients with Remarkable Client Experiences, Remarkable Excellence, and Remarkable ROI.
  
• Note: Our digital marketing projects include both “traditional” digital marketing such as Media Buying and Content Marketing as well as web design & development projects.
  
  

What We’re Looking For (for this particular position)

And in this order…

• Ability to provide remarkable client experiences (our clients stay with us for years… and this is one of the main reasons why). Followed by….
  
• Strong project management skills (aka, the ability to efficiently and effectively get things done yourself and through other people). Followed by…
  
• Digital marketing experience (and most importantly, the ability to learn & grow, stay on top of current trends, and focus on results).
  
  

Who We’re Not Looking For (for this position)

Majority of experience as an Account Manager with Multinational corporates and mega projects as experience. That’s fine and awesome that you have this experience… it’s just not our sweet spot. Our sweet spot is more SMEs (growing rapidly) rather than Fortune 500.

Requirements

You’re busy, we’re busy. If you don’t meet these requirements, please focus on the other fish in the sea. These are indeed requirements.

• Minimum of 2 years working inside of an interactive or marketing agency serving external clients.
  
• Digital Marketing & Web Project experience.
  
• A focus on the details (really… pay close attention to the details if you’d like to get an interview for this position).
  
  
  

If You’re a Good Fit, You Probably

(If these aren’t you, you’re not bad… you’re just not the right fit for this position)

• Thrive in a small and growing team (<10 people).
• Enjoy reading books and taking courses to grow yourself.
• Do some sort of digital marketing (or learning) in your spare time… it’s not just a day-job for you.
• Find yourself evaluating the customer experience everywhere you go (a bit of a curse when you’re dissecting how they could have provided a more remarkable experience when checking into your hotel on vacation).
• Feel at home with spreadsheets and task management tools.
• Craft email messages and don’t just write them.
• Genuinely care about clients (people) and not just getting things done.